Privacy Policy — Slotlair Casino
What information do we collect?
We collect several types of personal information about you. Each type is described below.
Identity and verification data. When you register with us, we ask for your full name, date of birth, and residential address. Before your first withdrawal, we also ask for copies of official documents. Acceptable documents include your passport, driving licence, or a recent utility bill. This is called Know Your Customer, or KYC — the identity checks that all licensed online operators must run. It helps us prevent fraud and stop underage gambling. Our full account rules are set out in our Terms and Conditions.
Account and transaction data. We record your username, contact details, deposits, withdrawals, bets, wins, losses, and game activity.
Technical data. When you visit slotlair.com, we automatically log your IP address, device type, browser, and cookie identifiers.
As the operator of the site, Slotlair holds and processes this data directly. It is not routed through a third-party brand.
How do we use your data?
We use the personal data described above for the following purposes.
- To run your account — opening and closing it, keeping you signed in, and handling your deposits and withdrawals.
- To verify who you are — checking your identity and confirming that you are old enough to gamble.
- To prevent fraud and comply with anti-money-laundering rules — we monitor transactions for suspicious activity.
- To handle support requests — answering your questions and resolving any disputes.
- To keep gambling safe — we spot signs of harmful play and act on our responsible-gambling duties.
- To send you marketing messages — but only where you have given consent, and only until you tell us to stop.
Each activity is limited to what is needed for that purpose. We do not use your data for anything unrelated to running Slotlair Casino.
Who we share data with
We share personal data with a small number of trusted partners. Sharing only happens where it is genuinely needed.
- Payment processors — so we can accept your deposits and send out your withdrawals.
- Identity-verification providers — to help us run the KYC checks described above.
- Regulators, auditors, and law enforcement — where we are legally required to disclose information.
We do not sell your personal data to unrelated third parties. We do not share it with anyone for their own marketing. Any partner we work with is bound by contract to protect the data we pass on. They must use it only for the purpose we have agreed.
Data protection and security
We take the security of your personal data seriously and use several layers of protection. Data moving between your device and slotlair.com is encrypted using industry-standard protocols. Passwords are stored in hashed form, not as plain text. Access to player records inside our systems is restricted on a need-to-know basis. Staff are trained on how to handle personal data responsibly. Our servers are hosted in facilities with physical and network security controls. We monitor for suspicious activity around the clock.
No system connected to the internet can be described as completely secure. We do not promise that our systems are perfect. What we can promise is that we treat security as an ongoing job. Our measures are reviewed regularly.
How long we keep your data
We keep your personal data only for as long as we need it. While your account is open, we keep the data required to run it. After your account is closed, we keep identity and transaction records for a further period. This is because we must meet our legal obligations under anti-money-laundering rules. It means we cannot always delete these records straight away, even if you ask us to. Marketing preferences are kept only for as long as you want to hear from us. Precise retention periods are set out in our internal schedule and are reviewed regularly.
Your rights under UK data protection law
Under the UK GDPR and the Data Protection Act 2018, you have several rights over your personal data.
- The right of access — to ask for a copy of your data.
- The right to rectification — to have inaccurate data corrected.
- The right to erasure — to ask us to delete your data, subject to the retention limits set out above.
- The right to restriction — to ask us to pause processing while we look into a query.
- The right to object — for certain types of processing, including direct marketing.
- The right to portability — to receive your data in a portable format.
You may also complain to the Information Commissioner’s Office, the UK data protection regulator. The ICO can be contacted at any time.
Cookies and tracking technologies
Cookies are small text files that a website places on your device to remember information about your visit.
We use three types of cookies at slotlair.com. Essential cookies keep the site working — for example, they remember that you are signed in. Analytics cookies help us understand how the site is used, so we can improve it. Marketing cookies help us show you relevant offers, and are only set with your consent.
You can manage or disable cookies at any time from your browser settings. Blocking essential cookies may stop some parts of the site from working properly.
How to contact us
If you would like to exercise any of your data rights, please get in touch. You can also contact us with any questions about this Privacy Policy.
- Email: [email protected]
- Written correspondence: REGISTERED ADDRESS
When you contact us, please include your registered username and a short description of your request. This helps us act on it quickly.